Codyvent

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Privacy Policy

Last Updated: August 28, 2025Version 1.0

At Codyvent, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive privacy policy explains how we collect, use, disclose, and safeguard your data.

1. Introduction

Codyvent ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services.

This policy applies to all users of our services, including customers, visitors, and anyone who interacts with our platform. By using our services, you consent to the collection and use of information in accordance with this policy.

Important: This policy is legally binding and constitutes part of our Terms of Service. Please read it carefully and contact us if you have any questions.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, and mailing address
  • Account Information: Username, password, and account preferences
  • Payment Information: Credit card details, billing address, and payment history
  • Order Information: Purchase history, order details, and delivery preferences
  • Event Information: Occasion details, decoration preferences, and special requirements

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent, clicks, and navigation patterns
  • Location Data: General location information based on IP address
  • Cookies and Tracking: Information stored on your device to enhance your experience

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • • Process and fulfill your orders
  • • Provide customer support
  • • Manage your account
  • • Send order confirmations

Communication

  • • Send important updates
  • • Respond to inquiries
  • • Provide order status
  • • Share promotional offers

Improvement

  • • Analyze usage patterns
  • • Improve our services
  • • Develop new features
  • • Enhance user experience

Security

  • • Prevent fraud
  • • Ensure data security
  • • Comply with regulations
  • • Protect user rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and customer support platforms.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and storage.

Access Controls

Strict access controls and authentication mechanisms ensure only authorized personnel can access your data.

Data Minimization

We collect only the minimum amount of personal information necessary to provide our services.

Regular Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal information in certain circumstances.

Right to Object

You can object to the processing of your personal information for certain purposes.

Note: To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Cookie TypePurposeDuration
EssentialRequired for basic site functionalitySession
AnalyticsHelp us understand how visitors use our site2 years
MarketingUsed for targeted advertising and promotions1 year
PreferencesRemember your settings and preferences1 year

Cookie Management: You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties.

Payment Processors

We use secure third-party payment processors to handle transactions. These services have their own privacy policies.

Analytics Services

We use analytics services to understand user behavior and improve our services.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Account Information

Retained while your account is active and for 7 years after deactivation

Transaction Data

Retained for 7 years for legal and accounting purposes

Marketing Communications

Retained until you opt out or for 2 years after last interaction

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Data Protection Standards

We comply with applicable data protection laws and regulations, including GDPR, CCPA, and other relevant frameworks. All international transfers are conducted in accordance with legal requirements and industry best practices.

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Parental Rights

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

Notification of Changes

  • • We will notify you of material changes via email or website notification
  • • The updated policy will be posted on our website with a new effective date
  • • Your continued use of our services constitutes acceptance of the updated policy
  • • You can review the current policy at any time on this page

This Privacy Policy is effective as of August 28, 2025 and supersedes all previous versions.

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